The following contractual conditions are intended for the sale of tourist services marketed by GAYTING'OUT. The registrations in the proposed trips implies an unreserved acceptance by the buyer of the general presented conditions.
2. Registration and reservations
At the time of registration, the client must make full payment for the service to be contracted. GAYTING'OUT reserves the right to cancel any registration whose payment has not been made under these conditions.
2.1. The delivery of the confirmation documents of the and reservations will be sent to the client by electronic means, being the customer's responsibility to provide a valid e-mail address to GAYTING'OUT.
2.1.1. Reservations are conditioned upon confirmation of all services provided by GAYTING'OUT.
2.2. GAYTING'OUT reserves the right to change certain presented informations, which will be transmitted immediately to the client.
2.3. GAYTING'OUT warns the user about the obligation to be in good health, and in the case of special conditions that can risk the smooth running of the trip (people with reduced mobility, for example), the client must inform GAYTING'OUT in writing.
2.4. All clients will be covered by insurance during the 5 days of services provided by GAYTING'OUT.
2.5. Services are subject to a minimum number of participants, as indicated on the site page. If the minimum number of participants is reached at the time of booking, registration is final.
If the minimum number is not reached at the time of booking, the customer registration will be reserved until the minimum number of participants is reached (22 days before the start of the service).
At the moment the minimum number of participants is reached, customers will receive a reservation confirmation email.
In case the minimum number of participants is not reached, or in case of partial or total impossibility of fulfilling the proposed services, the client will be informed immediately and will be reimbursed for the full payment made. However, a trip with a lower number than the one proposed can be carried out, if GAYTING'OUT so understands, and the client will be informed immediately.
The prices mentioned on the site include all services mentioned, with taxes included.
3.1. Flights are the customer's entire responsibility and are not included in the price shown.
3.2. Extra expenses incurred by the customer, such as personal purchases and tours not included in the package, will be entirely your responsibility.
Payment will be made in full at the time of booking by bank card and on the website page.
Failure to pay makes reservation invalid
5. Cancellation by the customer
The cancellation of the reservation must be made by mail to GAYTING'OUT up to 30 days before the start of the trip.
5.1. In case of modification or withdrawal by the customer within the deadlines established by GAYTING'OUT, in case of non-purchase in place and day established, the value of the trip will not be refunded.
5.2. In case of interruption of the trip by the customer, in any case (except in cases of force majeure), the value of the trip will not be refunded.
6. force majeure
In case of force majeure, and whenever it is absolutely impossible to carry out the trip, the client must inform GAYTING'OUT through all available means, and the contract is immediately suspended from the date of the event.
Any inconsistency in the execution of a travel service included in the package travel contract must be communicated to GAYTING'OUT in writing or other appropriate form as soon as such discontinuance occurs, ie without undue delay.
8. INFORMATION PURSUANT TO LAW No. 144/2015 OF SEPTEMBER 8th, pursuant to Law no. 144/2015 of September 8, we inform that the Traveler may use the following Alternative Dispute Resolution Entities:
i) Traveling Provider of Travel and Tourism Agencies in www.provedorapavt.com;
ii) Portugal Tourism Arbitration Commission in www.turismodeportugal.pt
GAYTING'OUT is responsible for baggage under the legal terms, from the moment the service is started if service
Comply with stipulated schedules
The schedules are stipulated in the program. In the event of default or any delay that condition the smooth functioning of the program for the remaining members, the client will assume full responsibility.
Any specific request of the Traveling Traveler is always dependent on the supplier's confirmation and may involve the payment of a supplement. In case the traveler has specific needs, these should be communicated to GAYTING'OUT
- A customer service available 24h / 24h
- Insurance against all risks
- Specialized Guides
- Individual transport
- Secure payment
- Secure payment